Payment and delivery terms
1. Payment methods
The following payment methods are available in our online shop for a smooth and secure shopping experience:
- PayPal: fast, convenient and with integrated buyer protection.
- Credit card: we accept Visa, MasterCard and American Express.
- Debit card: direct and straightforward debit.
- Advance payment by bank transfer: you will receive our bank details by email after completing the order.
Your payment is due immediately upon conclusion of the contract unless a different payment period has been agreed. For advance payment, we hand the order over to the shipping provider once the full amount has been credited to our account.
2. Shipping and delivery
We want your products to reach you quickly and reliably. Shipping is by insured parcel service, for example DHL or DPD.
Delivery time: Unless the product description states otherwise, you generally receive your order within two to five working days after receipt of payment.
Delivery area: We currently deliver exclusively within the German mainland. Deliveries to German islands or abroad are currently not possible.
Shipping costs: The applicable shipping costs are shown transparently during checkout before you complete your purchase.
Availability: If an item unexpectedly becomes unavailable or delivery is delayed, we will inform you promptly by email.
3. Partial deliveries
To ensure that available items reach you as quickly as possible, we reserve the right to make reasonable partial deliveries. We bear any additional costs. You will not incur additional shipping charges.